Important Notice: Shaadi x Co is a directory platform. We do not guarantee or endorse any services provided by listed vendors. Please do your own due diligence before booking.
1. Vendor Eligibility
To be listed on ShaadixCo, vendors must meet the following criteria:
- Provide legitimate wedding-related services
- Have appropriate business licenses and insurance
- Maintain professional business practices
- Be located in the United States
- Have a valid business email and phone number
2. Application Process
All vendor applications are subject to review and approval. We reserve the right to:
- Approve or reject applications at our discretion
- Request additional information or documentation
- Remove listings that violate our terms
- Modify listing information for accuracy
3. Vendor Responsibilities
3.1 Accurate Information
- Provide truthful and up-to-date business information
- Maintain accurate contact details and service descriptions
- Update pricing and availability regularly
- Notify us of any significant business changes
3.2 Customer Service
- Respond to customer inquiries within 24-48 hours
- Provide professional and courteous communication
- Honor quoted prices and service commitments
- Maintain high quality service standards
3.3 Legal Compliance
- Comply with all applicable local, state, and federal laws
- Maintain required business licenses and permits
- Carry appropriate liability insurance
- Follow industry best practices and safety standards
4. Prohibited Activities
Vendors are prohibited from:
- Providing false or misleading information
- Engaging in deceptive business practices
- Harassing or abusing customers
- Violating any applicable laws or regulations
- Using the platform for non-wedding related services
- Attempting to circumvent our review process
5. Platform Usage
5.1 Listing Management
- Keep your listing information current and accurate
- Upload high-quality, professional photos
- Provide detailed service descriptions
- Update availability and pricing regularly
5.2 Communication
- Respond promptly to customer inquiries
- Use professional and courteous language
- Provide clear and accurate information
- Follow up on leads in a timely manner
6. Payment and Transactions
ShaadixCo is a directory platform only. We do not:
- Process payments between vendors and customers
- Handle booking or reservation systems
- Manage contracts or agreements
- Provide escrow or payment protection services
All financial transactions and agreements are between vendors and customers directly.
7. Termination and Removal
We may terminate or remove vendor listings for:
- Violation of these terms
- Providing false or misleading information
- Poor customer service or complaints
- Failure to maintain business standards
- Legal or regulatory violations
8. Limitation of Liability
ShaadixCo is not liable for any disputes, damages, or issues arising from services provided by vendors. We are a directory platform only and do not guarantee or endorse vendor services.
9. Changes to Terms
We may update these Vendor Terms at any time. Vendors will be notified of material changes, and continued use of the platform constitutes acceptance of updated terms.
10. Contact Information
For questions about these Vendor Terms or your listing, please contact us at:
These Vendor Terms are effective as of 7/8/2025 and will remain in effect except with respect to any changes in its provisions in the future.